[Resolved] Ola Money — Ola money is not able to transfer

Hardik Babaria (HDK)

from Ahmedabad, Gujarat

May 8, 2017

Address: Ahmedabad, Gujarat, 380004

Website: www.olamoney.com

I recharged my ola money account on 23rd april with inr 5000. When i tried to transfer that money to any different ola money or bank account i was showing that my transferable amount is 0 rs. I raised a complaint about the same to ola money customer care they said that it will resolved within 24 hours. However it didn't. I have been following up for the same issue since past 2 weeks but still they are saying that it will take 24 hours to be resolved.

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Jun 8, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Ola Money Customer Care's response Hi,

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Comments

Jermias D

from Hyderabad, Telangana

May 22, 2017

Hi,
Transaction done with olay money with below details

Transaction ID:CYDP-C9TP-26FK
Date and time: May 16, 2017 04:02:01PM
Debit Amount:248.4

But,
Ebay site didnt accepted but amount was deducted through ola money
i didnt get order done too.

so, please do check and suggest me asap.

eBay.in Customer Care's response, May 26, 2017

Dear Jermias D,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay