[Resolved] Ola Money — ola money postpaid cancellation

vaanay

from Bengaluru, Karnataka

Aug 7, 2018

Address: 560076

Website: OLA

I have trying to cancel the Ola money postpaid service for quite some time . The customer care is not picking up the phone and I have tried it multiple times.

I see that even though I am not using OLA Money Postpaid they are charging me with amounts like 857 Rupees . And If I dont pay then I am unable to use Ola service at all. I have paid it this time .But I would like to cancel Ola MOney post paid before reusing ola services in the future .

Please resolve this ASAP .

Thanks,
Vinay

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Sep 9, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Ola Money Customer Care's response We certainly understand your concern and we are sorry for the inconvenience caused.
Please write to us at [protected]@zipcash.in and our team will response back with a resolution to your issue.

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Comments

Jatinch15

from New Delhi, Delhi

Aug 31, 2018

Hi I have done a metro recharge through Ola Money on 27 the August 2018, for metro card no . 76584784.
But the amount is not been added in my Metro card balance.
It's still showing the last amount which I was having in my card already. Kindly it ASAP.