[Resolved] Ola Money — ola money top up using stolen card details

[Resolved] Ola Money — ola money top up using stolen card details

N nmpudi Aug 29, 2017

Hi, with the stolen sbi debit card details ola money wallet was topped up rs 5000/- on 03/08/2017. With following transaction details 03.08.2017 sbipg[protected]ola money zipcash 5000.00 I wanted to know the details of this person as this transaction was fraud and illegal. We already blocked the card and need to know the fraud person details to book the police case. We need your kind co-operation in this regard. More to add, you wallet top-up should use the third level authentication of otp. So the this type of fraud can be avoided at the first place. +1 photos Was this information helpful? No (0) Yes (0)
Sep 30, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Ola Money Customer Care's response Hello We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to kindly provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries at [protected]@olacabs.com and we would be happy to assist you. Regards, Team Ola Money Aug 30, 2017 Updated by nmpudi card details 459200XXXXXX4510. we have already informed the bank to block card. Please let us know the fraud person details as we need to lodge the case in police station. separate communication made with regard to this issue for the bank and compliant was raised for that as well. this type of issues are happening around so many customers. Please help in settling the money and fraud person details. Thanks in advance Sep 08, 2017 Updated by nmpudi Can you please provide the update of the fraud using olamoney wallet 1.need the details of the fraud person like mobile#, Name and address 2.where the money went from the wallet 3.how to recover the money please help urgently
Add a Comment	Share
Submit Close