[Resolved]  Ola Money — ola money wallet

Hi i had made a flight booking for bangalore to delhi on 4th oct 21:49 on happyeasygo app. I had paid 5933 using ola money wallet. The booking has been cancelled but amount has been deducted. But no such failed transaction is showing in ola money app.in happyeasygo app the booking is showing as cancelled and all other payment details are shown but in ola money no such transaction is being shown. Attaching screenshot from happyeasygo with order id
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2019
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi Chandra, we are glad to know that your issue is resolved. Kindly reach out to us 24/7 with any query, we will be happy to assist you.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information