[Resolved]  Ola Money — Ola money- Wrongly charging ola postpaid money

On August 28 2021 I took ola auto to reach Bhagat Ki Kothi Railway Station from Raika bagh (Jodhpur, Rajasthan). Since jodhpur ola auto drivers prefer cash, I booked the ride payment in cash.

On reaching destination I gave auto driver 100 rs. The ride amount was 72 rs. Since driver had only 10 rs in change I asked him th keep the balance amount.

To my surprise, since 3 weeks I am getting repeated calls and sms from ola money to clear my due of RS 122 for the service I have not used.
Even after putting so many complaints through customer care and Raising queries there has been no response from them.

My ride number is crn [protected]

I request to please stop this harassment of your consumer.

Thank you.
Ridhi Goliya
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Nov 8, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2021
Ola Money Customer Care's response
Hi Ridhi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
 
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