[Resolved] Ola Money — Ola Postpaid bill showing outstanding and harassment by whatsapp message

Mdrafique Kharadi

Sep 20, 2022

Address: Wadala East

This is regarding the payment for ride on July 31st 2022. The payment (567 rupees) was made to the driver by cash as he demanded for cash. But I was charged in ola money postpaid also rs.500/-. I tried to raise a complaint through their app support, but the issue is not yet solved still now, Ola postpaid bill is showing still outstanding rs.500/- and ola mony app continuously share link for payment and message for threat me by massage through for our excutive is on the way for legal notice and he will reach at your residential address and legal notice for today and any time. kindly do the needful please. My mobiles number is [protected]

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Oct 31, 2022

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2022

Ola Money Customer Care's response Hello Mdrafique, we apologize for the inconvenience caused. We request you to write to us at [protected]@olamoney.com from your registered mail ID so that we can address the issue and assist you further accordingly.