[Resolved]  Ola Money — ola wallet recharge failed but amount debited from account

Hi,

On 30th aug around 10 am i was adding money in my ola wallet through hdfc net banking.
But amount rs 600/- got debited from my account and it did not credited in ola money wallet and my session got expired.

I did not received any communication regarding this from ola.
Now it is been 3 days and my money did not credite, neither in my account nor in ola money wallet.

Ola said the they rply with 2 hrs but have not received any response from them till date.

I want ola to return my money back or i will never travel by ola.
I will share this bad experience of ola with everyone and will suggest them not use this app at all.

Kindly help me to get my money back.
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Oct 10, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2017
Ola Money Customer Care's response
Hello,

Greetings for the day!

We regret the inconvenience this may have caused to you.

We would request you to kindly write with your registered e-mail i'd to us at [protected]@zipcash.in.

We value your business with us.

Regards,

Team Ola Money
 
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