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[Resolved]  Ola Money — online purchase

Address: Ranchi, Jharkhand, 9577

Please stop the following credit transaction and keep urgent hold for outflow of fund as it is clearly made by fraudulent person by cheating through fake calling in my mobile phone no [protected]. My account has been debitted as under :

Rs. 1, 900/- on pos payust[protected]
Trnx.[protected] on dated:- 07.08.2017

Kindly arrange to refund in my sb account no. [protected] at sbi bokajan ifsc0007051

Regards mr. Rajen rongphar. Cotact no. [protected]
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Sep 9, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Ola Money Customer Care's response Ola Rajen,

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
2 Comments

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Comments

Today(09/08/2017) around 11:40 AM ..
The following number rang me. They said that they are from Ola Money.
[protected]
[protected]
I dont'n Know why they asked me the same question what before they asked me.. and I have given my Card no again. After given my card no. The following msg came.
Reply
Rajen Rongphar's [Complaint's author] reply, Aug 9, 2017
On dated: 07/08/2017
This number rang me: +917541822259
Name: Depak Sharma (as he told me)
Now he blocked my number.
I added 91 rupees from my sbi net banking but money did not added in ola money. Please look into this matter.
Reply

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