[Resolved]  Ola Money — Paid by google pay but amount not reflecting in ola app

Dear concern,

I have paid the bill amount Rs. 183 paid by google pay after taking ride, transaction successfully done by google pay but in the ola app status showing transaction failed. screenshot attached.

Regards
Mohammad Jafar
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Dec 17, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2021
Ola Money Customer Care's response
Hi Jafar, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
 
2 Comments

Comments

Payment done by phonephe of 321rs on 07th aug to Ola but it is not reflected in online payment to driver, so driver insisted to pay again in cash.i have paid twice for same trip. The amount driver insisted to pay in rs 371 which is not shown in my ola rides. Plz refund the amount paid online. The amount shown while Booking was also different from amount shown after Booking confirmation.the app is cheating.plz resolve and refund

Payment done online not shown after completion of trip and not reflected to driver. Paid twice for the same trip.plz refund the money paid online, as driver insisted to pay him online personally as payment done by phonephe not shown to him.

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