I made a trip by Ola cabs on 13 May 2022 at 8.45 pm (see snapshot attachment for trip details). The driver stopped at Shanthi petrol bunk in GST Road near Meenambakkam and filled diesel. He asked me how much was mentioned as the trip charge. I said Rs 210/=. Then he asked me to give RS.210 so that he could fill diesel. Since I did not have exact change, I gave him a Re.500/= note. After paying the dealer, driver gave me a balance of Rs.290/=. I thought tha I have settelled the Ola bills.
But after few days later I saw that I am getting repeated SMS messages from Olamoney to pay the due amount of Rs 21O by 29th May or I will have to pay late fee. I wrote to Ola thru email several days back, but no response nor action though more 48 hours have passed. I am reapeatedly getting payment and late fee message.i never knew nor selected Olamoney as option then why the hell Ola chose that option for deduction? Why did the driver not update about receiving cash?Why is Ola not reponding even after repeated email complaints?
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