[Resolved]  Ola Money — Paid for ride but showing pending status

I booked a ride on 26 sept from dy patil medical college pune to t3m sky gallery kothrud ride was charged 290rs so i had paid online as driver has said to send money on his upi so i had paid through online mode using paytm during the ride we charged q fine of rs 500 for not using mask so he told to send rs 790 but in the app when i am trying to book for another ride they qsk to oay the pending payment and book for the another ride. Please esolve my issue.Driver name is Nawnath Bhosale
and car was Prime Sedan
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Nov 17, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2021
Ola Money Customer Care's response
Hi Aditi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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