[Resolved]  Ola Money — Paid money to Driver directly, Ola money deducted INR 1000 additionally on Ola Money Postpaid

Travel from Home to Airport on 17th April, 3:19 AM. The complete amount was paid to Driver 1189 through Phone Pay (Online UPI Transfer). Post the completion of raid, my wallet was charged INR 1000. Tried to reach Ola money on the same time, their was no customer care number available to check on the same.

Post my return to Bangalore, i have written couple of Mails to Ola Money, on ticket have many tickets and majority of them are closed or no tracking without intimating to us.
Finally on one ticket #4344913, they said the amount will be reimbursed thru NEFT within 10 days. but now Ola money team is not responding for any mails now.
Post the due date, have written 3 to 4 mails, they are not responding
Daily i get calls on paying the due amount, but they are not ready to listen to me. I get some SMS to make the payment which they are spamming