[Resolved] Ola Money — Payment made through Cash but still showing payment not paid

Priya0311

Nov 5, 2021

Address:

Sion

On 3rd November around 12.45 am, I had booked ola. For this ride, I paid money through Cash to the driver account. But in the app the status showing pending. Regarding this I called the driver and ola customer care several times but they didn't pick up my call. Pls do the needful.

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Dec 21, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Nov 05, 2021

Updated by Priya0311 On 3rd November around 12.45 am, I had booked ola. For this ride, I paid money through Cash to the driver account. But in the app the status showing pending. Regarding this I called the driver and ola customer care several times but they didn't pick up my call. Pls do the needful.

Verified Support

Nov 16, 2021

Ola Money Customer Care's response Hi Priya, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.