[Resolved]  Ola Money — Post Paid Deduction

Not sure who is this third party number [protected] from where I am repeatedly receiving threatening calls that they will visit my place. Enclosed are the CRN wherein amount is debited from my post paid account however at the same time I paid to the respective driver as well.

When ever some one travel through cab, usually person be in hurry to catch a train or to receive someone etc at that being a customer we find how soon one should make the payment. They never check at the same time it has been debited from post wallet also.

If payment is already made to driver, it should be taken care by cab company to recover the same from respective, now calling and threatening customer is not acceptable, you don't have any direct number when one can call and get issue resolved.

Kindly check my payment details attached for reference and CRNs to get this issue resolved asap.
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Jan 14, 2023
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2022
Ola Money Customer Care's response
Hi Prashant, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4571762.
 
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