Ola Money — Postpaid bill due not credited and paid amount locked.

Address: 504, sri pydimamba krishna vihar, nagarapalem, madhurawada, visakhapatnam
Website: ola money

Hi team,

Yesterday 04-Dec-2022, i need to pay my ola postpaid due, when i tried multiple time with my two bank accounts 6 time of each transaction 1858 has been debited and one transaction on each bank account has been reversed so in total of 11, 148 rs i received only 3, 716 rs still 7, 432 is with OLA team only,

now i able to see over due charges also fined for me as this is totally ola team fault still they are creating a problem for me.

I sent a mail on olamoneysupport mail ID but person names ranghanath replied me asking for bank debit screen shots soon i sent them he closed the complaint and still not resolved.

need your immediate action and resolve my issue.

thanks
rajashekhar betha
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Ola Money customer support has been notified about the posted complaint.
 
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Hi Rajasekhar, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#5005343.

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