[Resolved] Ola Money — Postpaid bill payment not done but money debited

neerajtiwari2

from Mumbai, Maharashtra

Nov 17, 2015

Address: Thane, Maharashtra, 400606

Website: www.olamoney.com

Hi, I made a payment of my Airtel postpaid bill on 11th November from Ola Money wallet for Rs 850/- The money was debited then and there itself from Ola money wallet but the postpaid bill payment was not done. Also the experience with customer service is very bad, In spite of mailing them 8-10 times, there is no response from their side. My email id- [protected]@gmail.com Hope you help resolve the issue. I am fed up hitting on the wall as they are not responding anything even after 6 days

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Nov 18, 2015

Complaint marked as Resolved

The issue was resolved after almost a week. But hoped u kept communicating about it. hope you learn from this and take adequate measures in future so that such things doesn't happen and you regain the trust of customers like us Thank you