[Resolved]  Ola Money — recharge failed but bank a/c got debited

Address: Kolkata, West Bengal, 700091

Please note that rs 599/- got debited from my bank a/c vide sequence no.[protected] but the amount is not reflecting in my ola money a/c. Again i need to recharge with rs 599 and same is processed. Therefore request you to arrange for a refund of rs 599/- the transaction was made on 19th dec at 22:05 pm. Which got failed. Subsequently another transaction was made which was successful. As a result my a/c is debited twice with the same amount. Request you to arrange refund of one amount

Regards

Rupsa
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Jan 20, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Ola Money Customer Care's response
We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code so that we can do the needful.
 
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