Ola Money — Recharge failed

Address: 400708

Website: www.olamoney.com

I had done recharge of my ola account from debit card (Tjsb bank) on "20 april 2017". The amount got debited from my account but it was not credited to my ola account.

I did not get any kind of refund or any refund notice.

Can any one help me with this?

Please find below transaction details:

Date : 20 april 2017
Narration : wwwolacbs com gurgaon ind[protected]
Cheque/ref. No. :[protected]
Withdrawal : 500.00