[Resolved] Ola Money — regarding fraud transaction from my account

Sushma B

from Mumbai, Maharashtra

Aug 3, 2017

Address: Mumbai City, Maharashtra, 400076

Website: Ola money zipcash

Today morning at 12.30 i got call from a paerson and he told me that your adhar card has to be linked so give all the details of adhar card and bank details also..
I thought really he is the person of sbi and i gave all the details. He was done all the transaction by using ola money - zipcash.
I then i got to know that i was cheated and around 7000 rs has been withdrawn from my sbi account... Please please help me...

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Sep 4, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2017

Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money