[Resolved] Ola Money — regarding fraudulent transaction from sbi debit card to ola money from customer a/c by unknown person

[Resolved] Ola Money — regarding fraudulent transaction from sbi debit card to ola money from customer a/c by unknown person

A amitjocky3 from Lala, Assam Aug 26, 2017

On 24 august 2017 i have tried to fill bihar police constable form bt after deducting two times money from my account i m not able to get got registration number so i compained regarding this issue to citrus payment then today i got a call from customer complaint number and they said they are refunding my money and then ask me to share otp and i think my mind is not working properly and i didn't see that i am sharing otp for online payment nd my rs 8506 has been deducted from my account. Here are fraudelent debit transaction details Thank you for using your sbi debit card 459xx6109 for a purchase worth rs8506.0 on pos payust[protected] at ola money - zipcash txn#[protected]. Debit card details - 459150xxxxxx6109. I am in process of lodging a police complaint. Kindly resolve this issue at the earliest. +2 photos Was this information helpful? No (0) Yes (0)
Sep 29, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Ola Money Customer Care's response Hello We understand your concern regarding an unauthorized transaction processed towards Ola Money. We have notified the team with your details and same is traced and we have blocked the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries at [protected]@olacab.com and we would be happy to assist you. Regards, Team Ola Money
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satyapaul

from Dalhousie, Himachal Pradesh

Aug 29, 2017

I got a call regarding sbi card authenticity from mobile no [protected] and He took my debit card details after OTPs And Money about Rs. 30000 has been withdrawn from my debit card ending 5749. Please stop the payment to the end receiver.