[Resolved]  Ola Money — SBI Debit card fraud money transfer to Ola money

Address: Mumbai City, Maharashtra, 030008508202, 020022
Website: Ola money zipcash

Hi
We became a victim of Debit card fraud. A fraud person who said his name is Deepak Joshi, his telephone number is[protected] pretended to be a State Bank of India staff made following fraudulent transactions with our Debit card with details -
1. INR Rs. 9999 from SBI Saving Bank account on (8/7/17) at around 5.49 PM towards a fraud purchase on POS PAYUST[protected] at Ola Money Zip Cash txn #[protected] and SBI CARD used is *** ...6048
2. INR Rs. 9999 from SBI Saving Bank account on (8/7/17) at around 5.49 PM towards a fraud purchase on POS PAYUST[protected] at Ola Money Zip Cash txn #[protected] AND SBI CARD used is *** ...6048
Total fraud deduction = INr 19, 998.

I request you to please cancel the transaction and refund the money back to the original bank account.
Kindly help me. I will be highly obliged.

Please kindly contact on the following numbers for any additional information if required. [protected], [protected].

Thank you.

Hemangi B. Saraf

Bhalchandra G. Saraf
+3 photos
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Aug 11, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Ola Money Customer Care's response
Ola Hemangi,

We request you to file a complaint in Cyber Crime police station/your bank and inform the authorities to send us a notice to [protected]@olacabs.com from their official mail ID. So that we can share the details with them for further investigation.

Regards
Team Ola Money
 
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