[Resolved] Ola Money — sbi debit card fraud money transfer to ola money on 9th august 2017 | ||
Hi sir madam, I haven't received any response for my complaint with ola money - complain no.- 492936 since 10th august 2017. On 10th august someone from sbi called me for activating sbi account for some changes after gst. Suddenly i realized the fraud has happened when she got an sms that: "thank you for using your sbi debit card 459xx6187 for a purchase worth rs 9999.0 on pos payust[protected] at ola money-zipcash txn#[protected]." I immediately called the ola cab team and requested them to freeze the account of the fraud person and thankfully they did after verifying transaction from debit card number. They provided complain no.- 492936. They told me to request sbi branch or police dept to send an email to - [protected]@olacabs.com to get the details of the fraud person and get back the money kept in the fraudster's account currently. I have already informed the cyber crime branch. My sister's name/account holder of sbi - rashmi behera Debit card number - 4591xxxxx86187 Account number - 329xxxxxx4486 Complaint number with cid-complaint no:[protected] Need your kind support in getting back the money from the fraud. Regards, Raasmi behera. Was this information helpful? | ||
Oct 18, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Sep 17, 2017 Ola Money Customer Care's response Please note that we have already shared the necessary details to the bank on dated 15th september 2017 from where you have registered the complaint.Hence, we request you to kindly contact them and they will be able to help you in this regard. We value your business and kindly write to us for further assistance. Regards, Team Ola Money Sep 18, 2017 Updated by [email protected] Hi Ola Team, SBI chief manager has sent an email to [protected]@olacabs.com to revert the money to Rashmi Behera- Debit card no is 459*****6187 and Account Number is [protected]. Please see the email screenshot of email and return the money immediately. Regards, Rakesh  Sep 18, 2017 Updated by [email protected] Kindly Contact -Ambika Prasad BhuyanChief Manager SBI Rayagada Main Branch Rayagada-765001 Mob- [protected] Phone[protected] Fax[protected] E-mail- sbi.[protected]@sbi.co.in  | ||
| 2 Comments | ||
Comments
Cheats on you and I have a good day at work and
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
1389
Pending
259
Resolved
791
+91 80 6735 0900 (Corporate Office)
+91 22 3094 7900
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
My name vanny steven suting yesterday 11.09.2017 i ricieved a call from person telling he is a sbi bank manager asking about my credit card details and i lost Rs 29997 please help me i don't know why they are doing this and i already screen shot all the massege please check it i already upload the photo