[Resolved]  Ola Money — sbi debit card fraud money transferred to ola money

Address: 560036

Hi

I'm requesting on behalf of my father.
We became a victim of debit card fraud. A fraud person with telephone number is [protected] pretended to be a state bank of india staff made following fraudulent transactions with our debit card with details -
1. Inr rs. 9999 from sbi saving bank account on (27/9/17) at around 11.19 am towards a fraud purchase on
Pos payust[protected] at ola money zip cash mumbai txn #[protected] and sbi card used is *...1123

2. Inr rs. 9999 from sbi saving bank account on (27/9/17) at around 11.29 am towards a fraud purchase on
Pos payust[protected] at ola money zip cash mumbai txn #[protected] and sbi card used is *...1123

Total fraud deduction = inr 19, 998.

I request you to please cancel the transaction and refund the money back to the original bank account.
Kindly help me. I will be highly obliged.

Please kindly contact on the following numbers for any additional information if required.
Chandan : [protected]

Thank you.

Chandan m l

Loknath m d
+1 photos
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Nov 2, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Ola Money Customer Care's response
Hello
Greetings for the day!

Kindly accept our sincere apologies for the inconvenience caused. ​

We tried calling you on your registered mobile number multiple times to seek information on your Ola Money transactions but couldn't connect with you because your number was switched off.

We would request you to please let us know the convenient time​ and the alternate number​ to call you so that we can resolve the issue. ​

​Awaiting your response to assist you on the same.

Regards,

Team Ola Money.
Oct 23, 2017
Updated by Chandan M L
Please call to this number : [protected]
This is my alternate number (chandan)
 
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