[Resolved]  Ola Money — some one use my debit card to transfer money in olacabs

Respect sir
On 25/8/2017 morning i got call from tel:[protected] and he asking me otp and i give to him and following amount was deducted from my account and transfer to ola money
Ansaction id: s8963241 amount-9999
Transaction id: s8971848 amount-9999
Translation id: s8994894 amount -4700
I have all ready mail to [protected]@olacabs with cyber crime office fir copy and bank statements

I hope you will try best to get my money back i working in restaurant and very hardly i save money can
You can contact me on : [protected]
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Sep 29, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Ola Money Customer Care's response
Hello,

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries at [protected]@olacabs.com and we would be happy to assist you.

Regards,

Team Ola Money
Sep 06, 2017
Updated by rainis dholasaniya
Respect sir
Olacabs
I would like to inform you that . We had mail thorue cyber crime cell from BKC police station with all nesessary detail but still we have not received any update regarding mail and that fraud transactions. Plz sir help us to save my life saving money
 
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