I have tried ola app many times but one time i opted for ola money post paid. Not knowing the consequences i will pay later on. After i opted for ola money, i still had 300 rupees something in my ola account.in ola post paid they use your cash money and only certain amount is being paid by ola post paid. After using the services for certain time i opted for cancelling the ola post paid as i got enough cash with me. So, i called the ola customer care number to cancel my service as i don't need it any more. Till this time i paid every amount ola money asked to, otherwise how can i be using the services. Customer care replied with 'services can not be cancelled till i pay ola paid money 500 again even if i am not using the services and after i pay (Even if i am not using services) they only it can be cancelled and i have to pay the full amount they have set even though i have not used any of it. Moroever, i can not use my cash which i have in my ola money account. So since then they are calling me at least 5-10 times on daily basis. Whenever i call customer care, they are not replying properly. Today i got the message on whats app from an unknown number threatening to take a legal action against me. The message is from [protected] and it is from 'jannat shaikh'. I also have screenshot of this particular message sent to me.
Repeated calls and not cancelling my service upon calling, saying we will waiver your fees once paid, and sending me threatening messages and harassing me on daily basis by calling and keeping my money and not allowing me to use it or withdraw. It is a shear case of harassment.
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