[Resolved] Ola Money — unable to withdraw amount from app

[Resolved] Ola Money — unable to withdraw amount from app

A Ananthan Suresh from Belgaum, Karnataka Nov 6, 2017

I have submitted all the documents for kyc verification. Thereafter, there has been no response from ola money. I'm not able to transfer the amount also. The money is stuck in the app. Please do the needful as soon as possible and provide information to my registered mobile no or email. My ticket id is 610753. Thanking you, Ananthan suresh Email id: ananthan. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Dec 22, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Nov 08, 2017 Updated by Ananthan Suresh My money was stuck in ola money app, so i put a complaint in this site, and received help from mr. Rahul thripati. He told me to wait for 2 days so that he can resolve the problem and get me my money back. After 2 days i got two messages saying that 1000 rs and 600rs have been used for dth recharge and a mobile recharge respectively. So now i've lost a total of 1600 rs. I don't know what happened. The above mentioned transactions were not informed to me and i'd no knowledge of it. So please look into this problem and do the necessary as soon as possible. Verified Support Nov 21, 2017 Ola Money Customer Care's response We have forwarded the issue to our concern team and you will receive an update within 1 business day.
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Comments

Vaishnavi Slany

from Hyderabad, Telangana

Nov 6, 2017

Today morning while going to my offce my husband recharged 599.from the sbi i got confirmation that trasaction is successful but it didnot added to ola money.pls go through this issue

Punit Chaturvedi

from Ahmedabad, Gujarat

Nov 6, 2017

Yesterday I have recharged my metro card number 67005994 with 200 INR vide transaction id no CZS7-K6ZY-ICNU. No recharge was done.Kindly help us and recover the amount any how or recharge my metro card .