[Resolved] Ola Money — Unauthorised money deduction

Chandra Sekhar Praharaj

from Allahabad, Uttar Pradesh

Jul 1, 2017

Address: 208024

Dear Sir.
A fraudulent deduction of INR 9999 had been made from my savings account today towards (fraud) purchase on
POD PAYUST[protected] AT Ola Money-ZipCash transaction[protected].
KINDLY CANCEL THE TRANSACTION so that I can get money back.It seems to be happened at Mumbai. Kindly help to resolve the issue.Help.
C S Praharaj
Kanpur
Ph [protected]

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Aug 5, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Ola Money Customer Care's response Ola Praharaj,

We request you to please write to [protected]@olacabs.com and share the first six digits and last four digits of the card number.

Regards
Team Ola Money

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Comments

Nikhil Agate

from Pune, Maharashtra

Jul 3, 2017

My colleague wanted to send ola money to me but sent it to different mobile number instead. She misplaced a digit in the number. Can the transaction be reverted?

Shailen Sahu

from New Delhi, Delhi

Jul 3, 2017

Hii i need an urgent help.. someboday called my mother n took all d details of her sbi card as saying he z sbi bnk mngr.. he transferred all money to zipcash.. please do any help.. i tried to contact u bt ur nos r nt active, ..please contact me as soon as possible

Gangadhar Venkatesh

from Chennai, Tamil Nadu

Jul 18, 2017

Dear Sir.
A fraudulent deduction of INR 9999 had been made from my Wife's savings account today towards (fraud) purchase at Ola Money-ZipCash transaction SBIPG[protected].

KINDLY CANCEL THE TRANSACTION so that I can get money back.It seems to be happened at Mumbai. Kindly help to resolve the issue.Help.
Ganga