[Resolved]  Ola Money — Unauthorised postpaid charges levied

I availed ola auto service on aug 28th and paid the fare by cash once the trip completed. After few days I started getting messages from old saying my amount is due for payment. I raised a complaint in ola app saying I already paid the trip amount in cash and why I have to pay the amount again. Even after multiple follow up I am not getting any response from old team where as I am getting multiple reminders for making the payment.
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Nov 27, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2022
Ola Money Customer Care's response
Hi Karthik, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4836508.
 
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