[Resolved] Ola Money — urgent fraud transaction on 4.09.17

[Resolved] Ola Money — urgent fraud transaction on 4.09.17

N Namdev Borban from Pune, Maharashtra Sep 6, 2017

This is to inform you that on 04.09.17 at around 3.42 pm, 2 nos of fraud transaction occurred from my debit card no. 510372*287. Txn sbipg[protected] amt 9999 Txn sbipg[protected] amt 9999 From ola money zipcash mumbai. I have lodged fir on 04.09.17 also. Kindly help to resolve the issue and arrange refund asap. Many thanks Best regard. Namdev borban mob. [protected] Was this information helpful? No (0) Yes (0)
Oct 9, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Sep 07, 2017 Ola Money Customer Care's response Greetings for the day! We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to kindly provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money Sep 11, 2017 Updated by Namdev Borban Sir you have marked below complaint as resolved but i did not receive any call from your side and even not receive any refund in my account. Complaint below is for your perusal and necessary action. This is to inform you that on 04.09.17 at around 3.42 pm, 2 nos of fraud transaction occurred from my debit card no. 510372*287. Txn sbipg[protected] amt 9999 Txn sbipg[protected] amt 9999 From ola money zipcash mumbai. I have lodged fir on 04.09.17 also. Kindly help to resolve the issue and arrange refund asap. Many thanks Best regard. Namdev borban mob. [protected]
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