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Ola Money — Without taken any ride amount deducted from ola postpaid account

I have been asked by olamoney to pay the amount of Rs. 500/- for a ride.
I have not taken your ride and already reply by email on 10 Nov 2021.
My complain ticket no. are 3740740, 3740741, 3740748, 3740757 & 3740759.
I have requested Olamoney to share the OTP or any other message.
No reply received till date.
I am continuously received calls and messages for recovery and harrassing me.
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Hi Rakesh, we apologize for the inconvenience caused. Kindly note that we have replied to the concern to your registered email ID with Ticket ‭3860564.
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