Ola Money — Wrong info provided to CIBIL

Address: F218 Opposite Road No 25, Phase 6 Aya Nagar Extn, Ground Floor

I am having an account with OLA Cabs, And was using OLA postpaid for more than 3 years. I have done all the repayments on time. Suddenly without informing they have disables my OLA postpaid account. As my account fully paid.
Recently i was checking my CIBIL report, and found that there is one Loan showing outstanding amount of 12rs by the name of Aditya Birla finance limited, Which was impacting my CIBIL score. Than i have contacted to Aditya birla finance team and got to know that it is from Ola postpaid account.
My account was fully paid, But they have shared with CIBIL partners that i was having 12rs outstanding in my account, Which is impacting my CIBIL from 5-6 months. Please support. I have attached screenshot for the same.
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Ola Money customer support has been notified about the posted complaint.
 
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Hi Manoj, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#5095604.

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