[Resolved]  Ola Money — Wrong Reporting By Ola Money Postpaid/ABFL

This is in reference to ticket ID: 4560693. Ola Money PostPaid or ABFL has reported to CIBIL, Experian, and other credit Bureaus that I have been late with the payment in the month of May by 11 Days.
As a matter of fact, I have cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID reported account LXW-M[protected] late by 11 days in CIBIL, EXPERIAN and across other bureaus?

I have attached all payment screenshots to prove that I have never ever been late with my payments on Ola Money postpaid by even 1 day and never late payment fee.
Do you realize this is gross Misconduct playing with the credit profile of a customer by ABFL/Ola Money postpaid+ ??

Also, I cannot reach you guys over the phone so I demand a call back at once with an explanation of this wrongful reporting and an error in reporting through sheer callousness.

I DEMAND THIS WRONGFUL REPORTING OF LATE PAYMENT FOR ACCOUNT LXW-M[protected] REMOVED FROM CIBIL, EXPERIAN, AND ALL OTHER CREDIT BUREAUS AT IMMEDIATELY AND THE ERROR TO BE RECTIFIED IMMEDIATELY, otherwise, I am reporting this to the RBI - Banking ombudsman with all the proof that how ABFL / OLA POSTPAID is damaging my credit report time & again by sheer callousness and negligence.
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Oct 9, 2022
Complaint marked as Resolved 
OlaMoney reached out to their lending partner and the correction has been updated for the said Account Number.
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2022
Ola Money Customer Care's response
Hi Tanmay, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4560693.
Aug 20, 2022
Updated by tanmay.manu
Hi Team,
This is in reference to ticket ID: 4560693. It has been more than 3 months now and you are giving the same reply of coordinating with the lending partner. Please update the status of this complaint.
 
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