[Resolved]  Ola Money — Wrong Reporting to Credit Bureau regarding Late Payment and Overdue

Hi Team,

I used Ola Money for few payments in July 2022 and statement was generated for Rs 2, 431 with due date as August 3, 2022.

I cleared the amount on August 3, 2022 around 3:25 PM India time. But Aditya Birla Finance ltd the lender of Ola Money has reported that I am late by 20 days and my outstanding is Rs 2, 531 and I am still overdue by Rs 1, 025.

This is gross mis-representation and has brought my credit score down by more than 80 points. I would like this to be rectified as quickly as possible.

My Account number is LXWM[protected]

I have emailed [protected]@olamoney.com also regarding same waiting for response. This is time sensitive for me, request your help as quickly as possible
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Oct 12, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2022
Ola Money Customer Care's response
Hi Nithesh, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4763598.
 
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