[Resolved] Ola Money — wrongfully deducted ola money when app was uninstalled

Soumya Bani Mitra

from Kolkata, West Bengal

May 28, 2018

Address: Kolkata, West Bengal, 700034

On 20th May I uninstalled ola app as i was changing myvphone. I had rs 202 (ola money) in my account. When I reinstalled the app. The ola money amounting rs. 202 was deducted wrongfully although i signed in with the same email id and password. Kindly refund rs.200 as this was wrongfully deducted. Hope thisvwould be resolved amd refunded to my ola acount immidiately without delay. Thank you
Soumya Mitra
[protected]

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Jun 30, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

Ola Money Customer Care's response Hello Soumya,

Greetings for the day!

We regret the inconvenience caused to you.

We would like to inform you that, we are unable to trace any transaction details with this mobile number-[protected]

We request you to share us the registered mail ID, which is used for this transaction, we can be able to resolve the same at earliest.

Awaiting your response to assist you on the same.

Regards,
Team Ola Money