I traded, studied for a long time, analyzed, and once I worked out my strategy, I began to succeed. I earned $4, 000 from one thousand dollars and I planned to reach $20, 000. My strategy was working. Let me think, I will try to withdraw, just in case, what if they lie, and before I withdrew the amount of $500, no more.
And then, I waited for two or three days, I got a letter in the mail that I have to confirm my identity. I completely agree with this, well done, I don't think they will give my money to just anyone. Well, I did as they instructed. In the end, they did not pay me money, they said that I have multi-accounts. And I answered: yes, I wrote you an email that when registering incorrectly specified one letter in the name of the mail, asked them to change it, so that in the future I would not have problems. I forgot that I registered at Olimp Trade some time ago. Thus, I got two registrations.
They told me that everything was okay, there would be no problems. And now I'm waiting for my money to be paid. Is there any hope at all?
Aug 13, 2021
Complaint marked as Resolved Thanks for the quick response. My account number is 27375. Please check my account information. I look forward to the resolution of my issue, I hope it turns out to be positive.
Olymp Trade customer support has been notified about the posted complaint.
We are glad to hear that you explore the Olymp Trade platform with great interest. It is great that you appreciate the opportunity to trade using fixed amounts and choose a multiplier value. We would gladly help you to find the DeMarker oscillator. To open the Indicators section, you need to press the Indicators button at the left bottom of the chart (below the Chart type settings). Then, in the appeared list of indicators, scroll down to the Oscillators section and select DeMarker. Once it is done, the chosen oscillator will be placed below the chart. If any other questions emerge, please, let us know.
Best regards, Olymp Trade team.