[Resolved] Olymp Trade — Deposited the required amount and didnt get the Expert status

Bahadur Bishnu

from New Delhi, Delhi

Jun 25, 2024

Address:

new delhi

I can’t figure out how to get Expert status. I am not sure if I need to activate it somehow or if it is a mistake. I read that you will get an expert status if you deposit more than 500 usdt, and I deposited $500 and when I started trading the next day I saw that my account had just advanced status.
I mean it’s not a big problem, but I was a bit disappointed because I was expected to trade with a higher status and get higher rewards on FTT mode.

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Jul 3, 2024

Complaint marked as Resolved

After I wrote this comment I went to read once again the conditions and requirements for accounts statuses regarding the deposited amount of trading funds. Probably I should do it before I write the complaint :) I see that the requirement depends on the currency. It is different if you deposit USDT (which is a crypto tether, not us dollars 🙂) and the requirements for dollars are a bit higher. Thanks for the clarification, all is good now 👍

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2024

Olymp Trade Customer Care's response Hello, Bahadur Bishnu.
The simplest way is to top up your account with the required amount:

• Starter — default status, no deposit necessary
• Advanced — you need to deposit at least $500/€500 or USDT 100 to your USDT account
• Expert — you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks.
Best regards,
Olymp Trade team

Verified Support

Jul 05, 2024

Olymp Trade Customer Care's response Big thanks for recognizing our team’s work. We are dedicated to providing an excellent service, and your feedback means we’re on the right track.

We’re here so that you get a top-notch experience. Reach out anytime!

All the best,
Olymp Trade