[Resolved] Orange Tours And Travels — bill against luggage is too much and inform in between the travel
J
Jothi Jo
from Tiruvannamalai, Tamil Nadu
Jan 21, 2019
Address: Coimbatore, Tamil Nadu, 641045
I was carry small box of oil bottle for home use from my native coimbatore to hyderabad. While boarding i inform this is oil box keep safely. They are not inform anything about parcel charge. Inbetween at the place in hosur, they suddenly came to ask parcel charge rs.300 and give bill, oil cost is rs.500, but parcel charge is rs. 300, they not put weight. I[censored]r policy like this u sould inform before that or u should inform at least while boarding but u r doing this type of activity is like equal to theft. And they are not give any bill for that amount.
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Mar 6, 2019
Complaint marked as Resolved
Orange Tours and Travels customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Jothi Jo Coimbatore to Hyderabad 3:30 pm 8:00am
21/01/2019, Monday
Still they not give bill
Verified Support
Jan 22, 2019
Orange Tours and Travels Customer Care's response Dear Concerned,
As per your complaint, we request you to share your journey details or contact details on [protected]@orangetravels.in so that we can trace out the crew and do the needful at the earliest.
Verified Support
Feb 02, 2019
Orange Tours and Travels Customer Care's response Once again we are requesting you to provide us with your journey details or registered mobile number.
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