Orange Tours And Travels — bus delay

Address: Suchitra, 500011

I am in - orange travels - your journey details: busno: py01cr4771, serviceno: serviceno: ott - 119 seatno:, contact no:[protected]. Track yourbus at http://s.yourbus.in/uL4E. this bus has been late for more than an hour because one passenger was fighting with the bus driver for the last 4 hours to wait for his friend. Why are the drivers waiting for so long and why don't they have the support and authority to leave when a passenger is late? Are we just trying to keep a single passenger happy? Horrible way to run a travel agency 0/10. I need compensation for my delay and the noise that kept my 9yr old awake.