Orange Tours And Travels — Bus left from boarding station even after communication 5 min late.

Address: 629501

Bus#ar02 5711 pnr[protected]. I suppose to get boarded at 9:30pm from nagercoil office to bangalore. I got 5 min late becs of traffic. Very clearly communicated via call and sms to the service provider mr. Arumugam and driver mariapan. They both refuce to listen my communication. And bus left from ngl office. I reached 9:37pm. Asked them about bus told just 2min before left. I traveled with my car fm ngl to kavalkenaru and caught the bus. Last 40 days back the same bus was late by 1hours 30min. As customer we can't ask about the there late service. If the customer got late by 7 min bus left. Such an worst service ever in my entire life. Customer management they get a mark of below bar. Henceforth will never travel with this travels and will nt recommend to any of my friends and family members. Drivers and managers telling u r free to make an complaints against us no prb at all. This way they reacting.