Orange Tours And Travels — Cancelled ticket amount refund

Address: Ahmednagar, Maharashtra, 414111

I'm a regular customer of orange. I have booked 2 tickets from shirdi to hyderabad on 7/3/16, out of 2 tickets i have cancelled one. I didn't get any msg from orange regarding the cancelled ticket. I have called them lot many times regarding the refund, their response was terrible. The reason's they are telling are manager was not available.