Orange Tours And Travels — Change of bus due to no permit

All the passengers travelling from Bangalore to Goa (AR01H7812) were interchanged with the passengers who were traveling from Goa to Bangalore by bus (AR01G4143). The bus operator did not follow the covid protocol as the bus was not sanitized, and the passengers were given the same bedsheets, pillows which the other passengers had used before, The bus AR01H7812 did not had Goa permit and hence they woke up the passengers at midnight 3am and changed the bus, this is very risky as it broke the covid protocol
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22nd March, the exact same issue with Bus between Bangalore & Hubli. Passengers were woken up at 3:00 am to switch buses.
PNR Number:[protected]
Boarding Date:[protected]
Coach number: AR01H7812
Driver Name: SIDARAYAOTT

Extremely disappointing service.

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