[Resolved] Orange Tours And Travels — cheated me by cancelling the bus ticket

Sai Kiran R

from Paloncha, Telangana

Oct 22, 2018

Address: Hyderabad, Andhra Pradesh, 500079

Website: Orangetravels.com

Hi,
This is saikiran i booked a ticket hyderabad to banglore on redbus app and the travels is orangle travels these people not even mentioned me that my ticket got cancelled it seems, when j called them they are saying that ur ticket got cancelled due to some bus technical issues bus got cancelled it seems so i waste my money my time on this travels even this is the second time i m facing this issue if the bus is having some technical they need to arrange another bus in return they are saying sorry for the inconvenience.
I had my works on tuesday so i cancelled all my work this would be the punishable offense better ban this travels they dont even respect customers
Thanks regards,
R. Saikiran

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Nov 28, 2018

Complaint marked as Resolved

Orange Tours and Travels customer support has been notified about the posted complaint.

Oct 22, 2018

Updated by Sai Kiran R Above i have attached my bus ticket

Oct 22, 2018

Updated by Sai Kiran R [protected] this is my number

Verified Support

Oct 25, 2018

Orange Tours and Travels Customer Care's response Dear Mr. Saikiran,

As per your complaint, we would like to inform you that the full refund was initiated long back ie., before you has given the consumer complaint, kindly check your statement. For further communication, kindly contact us on [protected]@orangetravels.in

Thanks