Orange Tours And Travels — Complaining on bus staff

Address: Hyderabad, Andhra Pradesh, 500058

Website: Orangetoursandtravels

Ar023641, ott15_slp, seat:l1, i have boarded this bus on 7th july 2016 to travel from hyderabad to kakinada. let me share my experience/feedback on this journey. the bus driver and attendar is so rash while speaking to customers, they are not giving any value or respect to others. for example, the bus stopped at vijayawada near to the tea point, both driver and attendar having tea, while seeing that i get down from the bus and took the tea, the moment i started having tea, the driver started buzzing the horn continuously, when i request a minute not considered the request left me alone there and moved the bus to some distance. immediately, i left the tea and run behind the bus to catch. the moment i boarded, driver is saying you have to bring your own tea and have it inside the bus, we cannot stop just for you. it's a matter of 30 seconds, that to i get down when it was stopped in front of the tea point. the attendar is so rash while speaking, he is saying this is not your home and if you want to complaint on us, please go ahead we don't care. as per my knowledge, during night time we should not buzz the horn instead use dim the lights especially sleeper class buses. but in this bus it is quite reversed. i didn't sleep whole night because of continuous buzz the horn. therefore, overall i am unsatisfied with this journey with orange tours and travels. hope you will look into this feedback and mitigate issues highlighted.