Orange Tours And Travels — Didn't pickup 7 members at 12am and irresponsible behaviour

th@ru

Jul 30, 2016

Address: Hyderabad, Andhra Pradesh

Website: orange tours and travels

We are 7 members, all o[censored]s are girls, did online booking for 12am bus from kadapa to Hyderabad.we got seat confirmation message only.we didn't get any further information, not even bus driverr's number.we contacted customer care for further information as it was already 12.30am.then they gave us d driver mobile number, which was switched off for long time.after some time we came to know d bus was already left, even without intimating us.then we did many calls to headOffice.they simply said sorry and kept d cal in hold. horrible situation to us, 7 girls standing road side till 1am.all o[censored]s are new to that area.by God's grace we went to rtc bus stand with somebody's help and some how we travelled through apsrtc bus.we cannot digest such a worst and horrible situation, all because of orange travels.

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Comments

Vijay Jonnalagadda

from Hyderabad, Telangana

Aug 5, 2016

Booked a ticket from hyd to Vijayawada. Last minute bus was cancelled and was accommodated in a different bus. Original cost was 900+, whereas this was 800/-. Secondly the white bed spread was quite dirty. When asked for a change the other was too unwashed. The seat also was L1 which is inconvinient.