| Address: Bangalore, Karnataka |
Hi, I have booked ticket through redbus.com “Orange travels”
for date 5th of August( Tuesday) from Hyderabad to Bangalore. They have given
contact details for boarding Suchithra and boarding time : 9:40PM. I reached
suchithra point 9.10PM and I have called to numbers which they have given, one
mobile(Driver:[protected])was not reached and also I have not received any
response from one more land line[protected] to know actual boarding point in
Suchithra. At the time 9.50PM I have received response and he told Bus crossed
point of Suchithra and come into another point with in 10 min but its very long
from point of Suchithra. Immediately I have called redbus call center and they
told to contact associator of Orange travels. By searching Orange travels I went
near Orange travels point and they cant do any thing. And they(associate:
maaniK-mob:[protected]) have said they tried to call my number its not
reachable, but I have given my 2 mobile numbers(1. [protected] and
2.[protected]) both are working fine. Two main reasons they have done mistakes:
1. I tried to call them but no response they given. 2. They are saying, they
called me but I have not received any calls from them. Effects: 1. I have
loosed money Rs.1100. 2.I have taken unplanned leaves in office which effect my
year end performance at year end due above problem. 3.I wandered at midnight
till 11PM for bus. Its happened due to negligence of Orange travels management
and improper communication with passengers. I want be justification for above
case on “Orange travels”. Mob: [protected] and mail Id: [protected]@gmail.com
Travelling details: Name:Murali. Journey and date: Hyderabad Bangalore Tuesday,
August 05, 2014 Ticket no: TG[protected] PNR no: TS-RB9679192PEY/965362/OTT - 1(
No Dinner Break) Seat nor: E1 Total Fee: Rs.1100 Head Office. Orange Tours
& Travels: Bus Stop, Suchitra Bus Stop, Suchitra, Jeedimetla Village,
Hyderabad, Telangana, Pin: 500055. We believe in travels to pick the passengers
in correct manner however with out proper communication with passengers they
have proceed incorrect things. Its seems small, but effected person only knows
actual thing. I expected refund from them aswell "ORANGE TRAVELS: have to
take needful actions on this type scenarios without repeat again. Was this information helpful? | 
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