[Resolved]  Orange Tours And Travels — Refund

Address: Hyderabad, Andhra Pradesh

Website: www.orangetravels.in

Bus journey details:

date - 29-jan-2017
Bangalore to chennai
time-9.30 pm from marathahalli
PNR-3581609

I already called the customer care of orange tours and travels for refund of this journey as this bus got delayed and i couldn't catch another connecting bus so they said they will refund me instead of arranging another bus at that moment but i didn't get any confirmation email or sms regarding my refund. I had to face so many problems because of last moment technical breakdown of bus. This is not expected from your renowned bus service.