[Resolved] Orange Tours And Travels — rude behavior of bus driver with female passenger (bus num gj01ft6418)

Shraddha Surve

from Bengaluru, Karnataka

Aug 20, 2018

Website: Orange Tours and Travels - Red Bus

I was late for 5 mins and i called driver and informed to wait but still they didnt waited and i missed the bus from marathalli. I had to go to anand rao circle to catch the bus again and here the bus departure time was 7.50 pm but it departed at 8.10
Is this the way of punctuality that u r following?
Its ok when bus gets late for hours and hours?

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Sep 21, 2018

Complaint marked as Resolved

Orange Tours and Travels customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Orange Tours and Travels Customer Care's response Dear Sir,

Greetings from Orange Travels, , , , , , ,

We apologize for the inconvenience caused. Because of the traffic jam and which is beyond our control the bus was delayed.

Thanks for choosing Orange Travels.

Regards,
Orange Tours & Travels