Orange Tours And Travels — serious concern at the boarding point

Hi
I am chandrasekhar. I would like to bring to your notice about the theft of my mobile while i was waiting at the boarding point-bharat petrol bunk, l. B nagar, chintalkunta area yesterday i. E., on 2nd feb 2018, at 11.15pm. I booked my ticket in orange travels, service number-ott 91, u5 seat from hyderabad - guntur.
This is very unfortunate incident that happened to me and i felt really helpless when the biker stole it from my hand while i was using it. I feel that the boarding point is really insecure. I regretted a lot that my mobile could have been safe if i had waited at a secure place like an office. I have very important information which i cannot get back. I request you to please check the locations which are secure for a boarding point as it traumatized me and i don't want others to experience similar incidents. A location like that is an alarm even for women passengers to board the bus during that time. Please take this into consideration and do the needful. Thank you.