Orange Tours And Travels — service was cancelled

Address: Hyderabad, Andhra Pradesh

I booked tickets with orange tours and travels on 4th may 2018 service : ott - 151, seat numbers l8 & l9 from hyderabad to visakhapatnam. They simply send a message saying service was cancelled. When i call the operator and had a conversation with them but they did not even provided alternative service. Got only one reply we cannot provide service as all buses are full. I had a strong feeling that they simply cheating people on providing service during demand days, since i booked very early with reasonable price the tickets got cancelled by them, and they are not at all bothered to hear any concerns from customers. I had a very important planned schedule which finally had to be cancelled.