Orange Tours And Travels — staff and service

Address: 52001

Dear team,
As i travelled for one of your bus ot11c on 10/12/17 at 11:50pm. As one your employee not providing service properly.
Ac not work properly. No ventilation. I suffered tremendous headache because of your not in quality service.
Even that disturbing with extra lagguage charges collected 1000rs from nri. With worst behaviour and they paid with uncomfort.
If it repeat again in terms of service, quality and unfavour with nri further step will be taken seriously.
Kindly return 1000/- as extra unwantedly collecred.

Regards,
Passenger